HelloLynee,
Thankyou for the Photo Flash Gift but I think I will pass. I already received a lotof gifts before leaving Korea from Novaland so I am quite satisfied. Thank you.
Pleasesee below for the feedback. Please let me know if there are any questions.
Thankyou for all your help!
Charlene
1=poor, 2=fair,3=good,4=very good5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 4 | Very responsive to emails and questions and very accommodating. | |
Tour Guides | Command of English | 4 | Most tour guides have good english skills. |
Knowledge of Subjects | 3 | Some tour guides provided more information than others. Some have more knowledge than others. | |
Ability of Explain | 3 | Some tour guides provided more information than others. It would be nice to have receive more information and background. | |
Attitude | 4 | With the exception of the tour guide on the first day of the trip everyone had very good attitude and were kind and helpful. | |
Flexibility | 4 | Most of the guides were very flexible. | |
Drivers and Cars | 4 |
| |
Hotels | Location | 4 | Locations are hotel are generally nice |
Comfort | 4 | Hotels are nice | |
Sights or Activities | Worthiness of Visit | 4 | I enjoy the places that I saw |
Meet Your Interests? | 4 | Yes | |
Too Tight or Too Loose? | 3 | Usually it was a bit rushed espeically on the first and second day in Seoul. | |
Meals | 4 | The meals were very nice and different variety | |
Public Transportation (train, flight, cruise, etc.) | 4 |
| |
Any Other Aspect | NA | There was some issue with the tour guide during first day in Seoul and there was some unpleasant experiences but the manager was extremely accommodating and helpful and made the experience overall very good in the end so I really appreciated that. | |
Overall Score of the Whole Package | 4 | Overall it was quite nice experience. The only thing is I did not realize that I will be the only person on the tour and assumed it would be a group tour. It would be nice to be informed beforehand of such situation instead of finding out the next morning when meeting the guide. |
Hi Lynee
The tours are good.
I like the first day tour guide , Michelle, as she projects a warmwelcome, and willing to provide information of the place without beingprompted.
The day tour guide, Ms Lee, gave a good suggestion to avoid the Wetland asthis is not the season. However, we would have hoped that the point of booking,we have been told of this so that we make changes rather than have to make adecision on the morning of th tour.
Thank you.
BR
Mrs. Chan
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | Very responsive and a reason I chose the company | |
Tour Guides | Command of English | 2 and 3 | Our first tour guide (Fuji) was a bit hard to understand and our second (Kyoto) was better. I think it might be difficult to get a strong English speaker in Japan vs other countries, such as China |
Knowledge of Subjects | 4 |
| |
Ability of Explain | 3 |
| |
Attitude | 4 |
| |
Flexibility | 5 |
| |
Drivers and Cars | 5 |
| |
Hotels | Location | 5 |
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Comfort | 4 |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight of Too Loose? | A bit too tight | We enjoy a more leisurely pace, taking photos, but felt sometimes rushed | |
Meals | 4 |
| |
Public Transportation (train, flight, cruise, etc.) | 2 | The guide on our first day was not aware of our JR pass and as a result we did not allocate the right amout of time - missed the train and made for a long and exhausting day. 2nd guide was more aware of train schedule | |
Any Other Aspect |
| The sights were quite good and location of hotels were excellent. Appreciate Alice's prompt replies. Guides were ok - not the best we have had, but perhaps due to availability vs other countries. Also they rushed a bit and we wanted to stop more to look around - it was sometimes hard for my older parents to keep up. |
Dear Siva
Thankyou for your help,we enjoyed nami tour n cookin nanta. :) see you next year.
Oeland
My son and I enjoyed our tour of Korea immensely. We fell in love with the country and the people. Thank you for making this an amazing and safe experience for us.
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | Very responsive which gave me confidence that was not going to be stranded in a foreign country :) | |
Tour Guides | Command of English | 4 | In general it was excellent, with the exception of one of the tour guides. |
Knowledge of Subjects | 4 | They were all very knowledgeable, with the exception of one of the tour guides. | |
Ability of Explain | 4 | They tried to explain as much as possible things that we didn't understand. | |
Attitude | 5 | Excellent attitude! Every person in the tour was very pleasant. | |
Flexibility | 5 | Tour guides were very flexible and helpful. | |
Drivers and Cars | |||
Hotels | Location | 4 | Location in Seoul was amazing. Location in Busan could have been more central. |
Comfort | 5 | Both hotels were comfortable. | |
Sights or Activities | Worthiness of Visit | 5 | Yes |
Meet Your Interests? | 5 | Yes | |
Too Tight or Too Loose? | 5 | We have only a few days. I'm amazed how much we got to see. | |
Meals | 4 | They were very good. | |
Public Transportation (train, flight, cruise, etc.) | 4 | Very good. | |
Any Other Aspect | 5 | ||
Overall Score of the Whole Package | 64 |