The custom tour and custom start and end dates were great. That really made the trip go ahead.
The plenty of cities and tourist sites were excellent.
The tour guides did excellent work, they all spoke the language very well and were knowledgeable about the country and sights.
We both had a lot of fun on the tour.
Maybe, we can schedule another tour together.
Thankyou.
Good day to you Cindy
Thank you for your usual kind arrangements. We had a good time during the trip.
I had also provided your contact to my friends for their future trips if needed.
Best regards
Irene Ng
Hi Whitney,
Please find my comments/feedback on the trip.
Thank you.
Sri
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | Best Travel Consultant we ever had. Her service is excellent with 100% understanding of our need. She always delivers and very patient with things. More than anything, she is available to help 24x7. Again the best. | |
Tour Guides | Command of English | Capp. 5 Istanbul 4 | The Cappaciado guide is a true professional. He was very attentive and took the initiative to do more than what is planned. We really enjoyed our tour with him. |
Knowledge of Subjects | Capp 5 Istanbul 4 |
| |
Ability of Explain | Capp 5 Istanbul 4 |
| |
Attitude | Capp 5 Istanbul 3 |
| |
Flexibility | Capp 5 Istanbul 5 |
| |
Drivers and Cars | Istanbul 5 Capp 4 | The driver in Istanbul was great and very helpful and accommodative. | |
Hotels | Location | Capp 5 Istanbul 5 |
|
Comfort | Capp 5 Istanbul 4 | The Cave hotel was a memorable stay . | |
Sights or Activities | Worthiness of Visit | All 5 |
|
Meet Your Interests? | Yes 5 |
| |
Too Tight or Too Loose? | Right amount 5 |
| |
Meals | Good 5 | We did try few best meals in both destinations. | |
Public Transportation (train, flight, cruise, etc.) | NA |
| |
Any Other Aspect | 5 | The help Whitney and team did to change our hotel based on our request was great. | |
Overall Score of the Whole Package | 100/110 |
| |
It was an amazing journey. Thanks for helping us!
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 |
| |
Guides | Command of English | 5 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars |
|
| |
Hotels | Location | 5 |
|
Comfort | 5 |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 5 |
| |
Meals |
|
| |
Public Transportation (train, flight, cruise, etc.) | 5 |
| |
Any Other Aspect | 5 | Hotel locations great. | |
Overall Score of the Whole Package | 5 |
| |
I wanted to thank you for the wonderful trip! In large part it was due to your excellent planning of everything! I really appreciated your checking in on us regularly. We will certainly use Novaland again in the near future.
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant |
|
| |
Guides | Command of English | 5 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars |
|
| |
Hotels | Location | 5 |
|
Comfort | 5 |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 5 |
| |
Meals |
|
| |
Public Transportation (train, flight, cruise, etc.) | 5 |
| |
Any Other Aspect | 5 |
| |
Overall Score of the Whole Package | 5 |
| |
Thank you Grace,
it is very helpful
Best,
Cecilia
Thank you Cindy. Appreciated all your time and effort in putting the finishing touches for our family visit to Osaka, Kyoto, and Tokyo.
Ken
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | Prompt responses and flexible with suggestions and changes | |
Tour Guides | Command of English |
| 4 for Hiro 5 for Yumi |
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude |
| 4 for Hiro - very hot, hot that day 5++ for Yumi | |
Flexibility |
| 4 for Hiro 5+ for Yumi and driver | |
Drivers and Cars | 4 for Kyoto 5+ for Tokyo Running late in Tokyo; guide and driver accommodated alternate site visits and return to hotel | ||
Hotels | Location |
| Not Applicable |
Comfort |
| Not applicable | |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 | Too many temples for the kids (my fault) | |
Too Tight or Too Loose? |
| Just right | |
Public Transportation (train, flight, cruise, etc.) | 4 | Probably needed more information regarding baggage on the Bullet train | |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 5 |
| |
Warmest travel regards,
DIVAZA Tours & Travel Team