NLT-241019-CJ134163 [Oct 31, 2024,  from America]

It’s beautiful!  Checks all the boxes. We just got back from our day at Mt Fuji and had great views. It’s been a wonderful trip. Sad but happy to head home tomorrow!  Thank you again for doing a great job with planning!  Things have gone very smoothly and enjoyed all the guides and hotels.

Would highly recommend the Ginyu. We’ve met a lot of people staying at Gora Kadan but this one seems more intimate


NLT-241029-WJ140313 [Oct 31, 2024]
NLT-240901-QJ137660 [Oct 30, 2024]
"Thanks for everything, you're the best." "You know, l have planned many trips before with various travel agents and l must say you are truly one of the best agents agency l have had the pleasure to interact with.We thank you very much for all your work and dedication to make this trip happen!
NLT-241025-YC137341 [Oct 29, 2024]

NLT-241019-CJ127352 [Oct 28, 2024,  from America]
You have been wonderful we hope to book with you agian next time as well.
NLT-241006-WJ137929 [Oct 25, 2024]

Hi Whitney

Our guide for the Matsumoto Castle & Kamikochi was Shin.

Shin is a superb guide, sharing his knowledge of the history of Matsumoto Castle, he took us walking around the area & guided us on the Kamikochi hike.

He is a very knowledgeable, friendly & patient guide.

He takes pride in his job & showed us photos, pictures & history of the Matsumoto castle etc.  Would highly recommend him for future trips.

Our group of 6 went in a van  together for this tour.

Fortunately for all of us the weather got better as the day went by. It was cloudy & sunny during our Kamikochi hike so our group thoroughly enjoyed our tour today.

Both Metropolitan hotels were good in terms of location. The Tokyo hotel is newer & had better breakfast menu.

Driver is also very good.

Thanks for the well wishes & your assistance along the way.


Thanks again Kim & TY

NLT-241010-CJ139712 [Oct 25, 2024]
Outstanding Service and Stress-Free Vacation with Cindy at Novaland Travel!
Oct 2024 • Couples
I had an absolutely amazing experience with Cindy from Novaland Travel Agency! She was incredibly patient as I made multiple changes to my itinerary, always responding to my questions quickly and with great attention to detail. Even after we landed, Cindy checked in with us multiple times to make sure everything was going smoothly. She provided updates about our next tour guide or driver a day in advance, which made the entire trip seamless and stress-free. I genuinely have nothing to complain about—Novaland Travel is reliable, professional, and truly goes the extra mile to ensure you have the most relaxing vacation. If you're looking for a dependable travel agency that will take care of every detail, I highly recommend booking with them. You won't regret it!
NLT-241013-RJ140588 [Oct 25, 2024]
Hi Nancy. 
We are back home.  We enjoyed the trip. The guides are good. Iku Ken is a good driver. The tropical garden in hakodate is not worth visiting.  The other places are good. Thanks for recommending the places.
NLT-241015-CJ141148 [Oct 24, 2024]

NLT-240928-CYO132154 [Oct 22, 2024]
Hi Cindy,


Overall, we had a marvelous vacation, especially in Greece.  We love our tour guide in Cappadocia.  Our 2 tour guides in Greece were also marvelous.  We dont like our tour guide much in Istanbul.

In Istanbul, we did not get to enter the Mevlevi Lodge as it was under renovation for months now.  Also, we dont think we did the culinary walks and we did not go to Hagia Irene.  But, we had a great time, though.  

Cappadocia is magiical.  And our tour guide is very good.  She knows her stuff and she has been very helpful in giving tips and recommendations.  Same with our guides in Athens. Highly recommend them. 

As for the itinerary, I would say they are quite extensive enough.  We greatly enjoyed our time in Turkey and Greece.  Oh, one thing we dont like is our hotel in Athens, it is quite in the residential area.  But overall, nice vacation.

And, once again, thank you very much, Cindy, for all your help.  We greatly appreciate it.



Best regards,
Zsa Zsa
NLT-241001-GJ135966 [Oct 21, 2024]
Hello Grace, 

Carly and I just wanted to thank you for the great tour you've put together for us, we've now returned home and back to work but we would recommend Novaland tours to anyone visiting Japan! We had a really good time and would love to go back one day 

Thanks again,

Ben and Carly

NLT-241011-CJ138006 [Oct 21, 2024]
Thank you for all the arrangements. It has been  a good tour although lots of walking, climbing up and down and summer heat except for 1 day. Both guides/ drivers have been arriving punctually. They are knowledgeable, safe and friendly. We appreciate
NLT-241019-YK128909 [Oct 21, 2024]
 Hi Helen, we’re safely back home. Thank you for helping us to plan a great trip. We had so much fun!
NLT-240929-VK127656(originalNLT-240317-VK127656) [Oct 19, 2024]

It was very nice. Tour Guide was very knowledgeable and patient.

1=poor, 2=fair, 3=good, 4=verygood, 5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

 

Guides

Command of English

 5

 

Knowledge of Subjects

 5

 

Ability of Explain

 5

 

Attitude

 5

 

Flexibility

 5

 

Drivers and Cars

 5

 

Hotels

Location

 5

 

Comfort

 5

 

Sights or Activities

Worthiness of Visit

 5

 

Meet Your Interests?

 5

 

Too Tight or Too Loose?

 4

 Tight

Meals

 5

 

Public Transportation (train, flight, cruise, etc.)

 5

 

Any Other Aspect

 5

 

Overall Score of the Whole Package

 74

 

NLT-241010-AJ141495 [Oct 17, 2024]

Thank you yes - the arrangements have all gone very smoothly and we managed to do pretty much everything on the itinerary.  It’s been a very special holiday 

Thanks to you and Novaland for a wonderful holiday, it was very special for my mother

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