Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | Sevil was absolutely lovely, funny and very knowledgeable. An absolute pleasure! | |
Tour Guides | Command of English | 5 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars | 5 |
| |
Hotels | Location | N/A | Our hotel was great but we did not book it through you. |
Comfort | N/A |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 5 | Pace could have been a little slower with a break here and there to sit and learn more. | |
Meals | 5 |
| |
Public Transportation (train, flight, cruise, etc.) | N/A | We did not do these | |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 5 |
| |
HI Doris,
We just got home! Thank you for everything! We really enjoyed our tours and Hamza!Awesome travel consultant. Took personal care of us before during and even after the trip )with little odds and ends). Tours were organised and there were no loose ends. Guides except for one, we’re great too. The hotels they chose for us (4* package) except for one-were again superb. As a destination Turkey is absolutely great. Don’t miss.
Wholeheartedly enjoyed the trip and would like to go back again if I find time.
Looking forward to another trip with Novaland.
We are very happy with Rasha and the driver.
We do not know what is custom to give for a tip to each of them? Please give me some info
hank you so much of r all your help.
Luba
Hi Whitney,
Please see responses below.
1=poor, 2=fair,3=good, 4=very good5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | Very good communicator. Responds quickly with clear and accurate information. Provided good ideas and tips to tailor our trip to our preferences. Would definitely recommend to others. | |
Tour Guides | Command of English | 5 | No problems in communication. |
Knowledge of Subjects | 4 |
| |
Ability to Explain | 4 | Good knowledge. | |
Attitude | 4 | In terms of tourist attractions that are not included in the recommended itinerary, it can sometimes be less comprehensive. | |
Flexibility | 5 | Was always amenable if we wanted to change itinerary. Made some good recommendations to adapt/improve itinerary to our needs. | |
Drivers and Cars | 4 | Driver had an excellent attitude and great disposition. | |
Hotels | Location | 5 | Location in Jerusalem was excellent. Less so in both Tiberias and Tel Aviv. |
Comfort | 5, 4 | Jerusalem (5). Tel Aviv (4).
| |
Sights or Activities | Worthiness of Visit | 4 - 5 |
We enjoyed learning more about Israel and finally seeing such renowned sites in person.
|
Meet Your Interests? | 4 |
| |
Too Tight or Too Loose? | 5 |
| |
Meals | 4.5 | For the most part, the food was excellent. One meal could have been better but this has nothing to do with Novaland. | |
Public Transportation (train, flight, cruise, etc.) | NA |
| |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 4 |
| |
All the best,
Robbie
We had a great time, we will never forget this awesome experience, thank you so much for all your help and making sure that we were ok, and thank you so much for the discount, I can’t wait to plan our next vacation, we have a thousand pictures we eill go thru them and send it to you, thank you so much again for everything.
Leslie
[8:28 pm, 18/04/2022] Rebecca: I have loved your service!
I just spent the last three weeks in South Korea. I had served there in the military service from 1974 to 1975. I had a bucket list item to return. I found the country to be one of poorest to now one of the top ten economies in the world. I was to originally return two years ago, but because of COVID I was not able to do so then. Lynee at Novaland Tours stuck with me the last two years and we finally accomplished what I had planned beyond my highest expectations. I give a complete thumbs-up to Novaland Tours and recommend them to everyone.
We arrived home safely on Saturday,. I wanted to thank you for providing a great tour and highly recommend Amit Grinfeld as a tour guide. He was not only knowledgeable but really focused on providing us a great tour.