NLT-260316-CJ153561 [Mar 21, 2026]
Dear Cindy

We've just got home after a 33 hour journey so this is my first chance to give you feedback.

The tour was EXCELLENT .
We are 100% satisfied.

My Seiya met us on time at the cruise terminal.
His vehicle was very comfortable. 
Mr Seiya spoke excellent English. 
Mr Seiya answered our many questions.
Mr Seiya took us to an ideal place for lunch and explained the procedure to order the food.
Mr Seiya made sure we had super photos of Mount Fuji when she revealed herself at the end of our visit for just 25 minutes - that was wonderful !!!
Mr Seiya kindly took us to a mini market to get groceries and waited outside for us.

We could not have been more pleased with the tour and with Mr Seiya. 

Thank you very much,
Ruth & Alison 
NLT-260316-PJ129606 [Mar 18, 2026]
Very good Yuki San very professional n helpful !
NLT-260314-YJ152009 [Mar 16, 2026]

NLT-260302-JJ139330B [Mar 15, 2026]

1=poor, 2=fair, 3=good, 4=very good, 5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel ConsultantJoanna:5One of the best agents I have so far and I travel often
Private Tour GuidesJulian
Osaka,Kyoto,Himeji
Mar 4 - 12, 2026
Command of English: 5
Knowledge of Subjects: 5
Ability of Explain: 5
Attitude: 5
Flexibility: 5
Great and safe driver. Great command of English.
Son
Kyoto,Himeji
Mar 7 - 9, 2026
Command of English: 5
Knowledge of Subjects: 5
Ability of Explain: 5
Attitude: 5
Flexibility: 5
Nice guy. Good command of English. Good story teller
Private Drivers and Cars5 
HotelsHotel Villa Fontaine Grand Osaka UmedaLocation: 5
Comfort: 3
Room too small
Sumiya Kiho-an RyokanLocation: 4
Comfort: 4
Limited garden space and outside view
Solaria Nishitetsu Hotel Kyoto PremierLocation: 5
Comfort: 4
Very convenient location. Clean
Daiwa Roynet Hotel HimejiLocation: 5
Comfort: 4
Breakfast can be better
Hotel Hankyu RESPIRE OSAKALocation: 5
Comfort: 5
Great location. Nice room with window
Sights or ActivitiesWorthiness of Visit: 5
Meet Your Interests: 5
Too Tight or Too Loose: 5
Just right pace of travel
Any Other AspectAt Himeji, shops at the small old town were mostly closed on the date we visited. Should have avoided visiting on the rest days of the shops
Overall Score of the Whole Package5Meet expectations
NLT-260302-JJ139330B [Mar 14, 2026]

1=poor, 2=fair, 3=good, 4=very good, 5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel ConsultantJoanna:5Very reliable, good follow up and always available.
Private Tour GuidesJulian
Osaka,Kyoto,Himeji
Mar 4 - 12, 2026
Command of English: 5
Knowledge of Subjects: 5
Ability of Explain: 5
Attitude: 5
Flexibility: 5
Very accommodating, always on time and willing to drive extra miles to meet the touristic area.
Son
Kyoto,Himeji
Mar 7 - 9, 2026
 On time and good knowledge of the city.
Private Drivers and Cars5 
HotelsHotel Villa Fontaine Grand Osaka UmedaLocation: 5
Comfort: 4
A bit small but it’s Japan 🤷‍♂️
Sumiya Kiho-an RyokanLocation: 5
Comfort: 5
Nice, comfortable
Solaria Nishitetsu Hotel Kyoto PremierLocation: 4
Comfort: 4
 
Daiwa Roynet Hotel HimejiLocation: 3
Comfort: 3
Small city, small hotel, not much to see around hotel, many shops are closed. Breakfast not good.
Hotel Hankyu RESPIRE OSAKALocation: 5
Comfort: 5
We upgraded, so it’s roomier and area very good.
Sights or ActivitiesWorthiness of Visit: 4
Meet Your Interests: 4
Too Tight or Too Loose: 5
Perfect
Any Other AspectKeep up the good work
Overall Score of the Whole Package4Hard to book reservation for dinner but Joanna was very helpful and helped
NLT-260302-JJ139330B [Mar 13, 2026]
NLT-260306-JJ150502 [Mar 12, 2026]
NLT-260221-YAM130715C [Mar 11, 2026]

NLT-260308-SJ152687 [Mar 11, 2026]

NLT-260131-BJ152605 [Mar 9, 2026]
hey

we had a great tour with our guide!

she was awesome.

thank you!

tony

NLT-260226-CJ140927B [Mar 2, 2026]
Miho is absolutely wonderful!


I have heard great things of the other tour guide too.


Thank you for this wonderful day!


Both of the guides made our groups laugh and enjoy themselves. We absolutely loved you!

NLT-260219-MW138986B [Feb 26, 2026]

NLT-260226-CJ140927B [Feb 26, 2026]

NLT-260214-WJ152538 [Feb 26, 2026]

1=poor, 2=fair, 3=good, 4=very good, 5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel ConsultantWhitney:5Whitney is very professional and so helpful
Private Tour GuidesIku Ken
Asahikawa,Sapporo,Noboribetsu
Feb 17 - 20, 2026
Command of English: 5
Knowledge of Subjects: 5
Ability of Explain: 5
Attitude: 5
Flexibility: 5
iku is a very driver though he did not only drive but wore the hat of a tour guide, a photographer, and an interpreter! I highly recommend him to anyone.
Yumiko Kashiwagi
Sapporo
Feb 21 - 22, 2026
Command of English: 5
Knowledge of Subjects: 5
Ability of Explain: 5
Attitude: 5
Flexibility: 5
She is very knowledge, speaks English clearly and fluently, and is very helpful.
Private Drivers and Cars5 
HotelsHotel Gracery ShinjukuLocation: 5
Comfort: 5
 
Dormy Inn Asahikawa Natural Hot SpringLocation: 5
Comfort: 5
 
HOTEL MYSTAYS Sapporo StationLocation: 5
Comfort: 5
 
Ryotei HanayuraLocation: 5
Comfort: 5
 
Sights or ActivitiesWorthiness of Visit: 5
Meet Your Interests: 5
Too Tight or Too Loose: 5
 
Any Other Aspect 
Overall Score of the Whole Package5 
NLT-260214-WJ152538 [Feb 25, 2026]
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