Hi Cindy,
I’m glad you ask. The pickup from airport: Excellent.
The Tour in Tokio was above expectations, she was able to accommodate all our needs and you can tell she enjoy what she is doing.
Command of English: Excellent.
Knowledge of Subjects: Excellent.
Ability of Explain: Excellent.
Attitude: Excellent.
Flexibility: Excellent.
Spent many months organizing my trip with Amina who was great! Everything worked like clock work, trains, air, and guides. This was a private tour, Seoul, Busan, Jeju as I was traveling Solo. The guides were all friendly, helpful, and fun. I will be looking at other Novaland Tours
Hi Whitney,
I just sent the review to you.
Toni
1=poor, 2=fair,3=good, 4=very good5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | Whitney is excellent, reply email fast and helpful. Highly recommend Whitney, will tell our friends if they need private tour | |
Tour Guides | Command of English | 5 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars | 5 |
| |
Hotels | Location | 5 |
|
Comfort | 5 |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 5 |
| |
Meals | N/A |
| |
Public Transportation (train, flight, cruise, etc.) | N/A |
| |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 5 |
|
[10/2, 18:11] VJ131415 Jing: Today’s tour is great - we have good guide who is knowledgeable and understanding. For yesterday’s guide he is especially proactive and helpful. We also learnt a lot from him.
[15:28, 27/09/2023] VJ129181 John: Hello Doris, again tour was enjoyable with lots of walking. Now in hotel tired but happy. Both tour guides excellent.
[16:40, 08/10/2023] Doris NovalandTours: By the way, how about Tokyo city & Mt.Fuji tour?
[16:53, 08/10/2023] VJ129181 John: Thanks for the pickup info. This is a holiday weekend in Japan and traffic was terrible, took 5 hours to reach Hakone so decided to shorten some visits. No criticism of our guides Sat and Sun both were excellent.
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 4 |
| |
Tour Guides | Command of Chinese | 4 |
|
Knowledge of Subjects | 4 |
| |
Ability of Explain | 4 |
| |
Attitude | 4 |
| |
Flexibility | 4 |
| |
Drivers and Cars | 4 |
| |
Hotels | Location | 5 |
|
Comfort | 5 |
| |
Sights or Activities | Worthiness of Visit | 4 |
|
Meet Your Interests? | 4 |
| |
Too Tight or Too Loose? | 4 |
| |
Public Transportation (train, flight, cruise, etc.) | 3 | The helmets used for cycling were wet and smelly | |
Any Other Aspect |
| The food at restaurant in HoiAnn for dinner is too oily | |
Overall Score of the Whole Package | 4 |
|