Hello Nancy! We returned yesterday evening after a wonderful 8 days vacation in Hokkaido! It was a wonderful holiday combined with nature, mountains, flowers, canals, geysers, ropeways, fruits, cruise, hike, walks and shopping! And of course eating! 

Our driver/guide was Danny Yanagawa, an energetic and helpful young man (like our son) who provided excellent service - good driving skills, communicate in English well and looked about us 7 senior ladies with loving care and attention! At many places he accompanied us and became our guide describing the sights and surroundings well! He also took us to many delicious local and popular cuisine which we enjoyed thoroughly! We are so pleased with him and will highly recommend him to your other clients! 

The guide who took us up Asahidake Mountain was Michiko Aoki who guided and helped us up the peak (we only reached Observation Point 2) as the climb up was steep and the path covered by loose stones and boulders! She personally held the hand of one of us all the way up and down and ensured everyone was adjusting well to the climb! She spoke good English and even brought 7 hiking poles for us! We had a challenging and enjoyable exercise! 

Our guide in Hakodate was Fumiko Takano and we were happy and surprised she was our generation and we had a wonderful time with her! Her English is good and she presented the history and sights of Hakodate eloquently for our understanding! We also enjoyed taking the bus with her! 

Finally we want to commend you Nancy for doing such an excellent job in fine- tuning the agenda and communicating with me the last 9 months in preparation for this special trip celebrating my group’s special 70th birthday especially finding the perfect driver and 2 guides! 

Do forward this email to your management to show them my appreciation! 

All good holidays must end and we are back to reality! I will certainly approach you for next year’s annual trip! 

Take care and all the best! 

I will WhatsApp to you some photos of our vacation! 

Thank you again! 

Pat Ng

Lee and I were chatting tonight about the trip.  We are very pleased with how it went, we had a wonderful time.  We particularly enjoyed the day we spent with Masako, she is a wonderful guide.  All of the guides and drivers were so pleasant and enjoyable.  

Most of all, we appreciate how proactive you were making sure that our plans were adjusted for the weather and travel conditions. Knowing that you were watching out for problems ahead of time allowed us to relax and enjoy every day.

Thank you!

Jori

I am at the end of my tour, which you've organized so well. I appreciate your attention to detail. You are amazing! Not even small problem. Every driver and every guide have given their best. I've enjoyed this tour so much and I've learned so much from your guides.

A special thank to you for giving me JONES as driver and tour guide for Jeonju, Yongin, Suwon and Incheon.

His knowledge in Korean history was extraordinary.

Besides, he was taking such a good care of me and my friend over these few days. I was particularly impressed by his pleasant demeamor, in spite of being away from his family during  the Chuseok holiday.

Because of you and because of JONES I will be recommending this tour to my friends

Best regards,

Dragica