Tomo spend all the time with me shopping , etc.., she is wonderful, patient and kind. Tomo was very nice offered to take us wherever we wanted to go.
We had a wonderful day yesterday. Steve managed much better touring by car. Both Yoshi and the driver were very nice and accommodating.
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
| Travel Consultant | Whitney:5 | Whitney is a true gem- listening and adjusting my trip as I was planning! She finds the best value and keeps you informed as she plans! | |
| Private Drivers and Cars | 5 | ||
| Hotels | Sotetsu Hotels The Splaisir Seoul Dongdaemun | Location: 5 Comfort: 5 | |
| Lotte City Hotel Jeju | Location: 5 Comfort: 5 | ||
| Asti Hotel Busan | Location: 5 Comfort: 5 | ||
| Sights or Activities | Worthiness of Visit: 5 Meet Your Interests: 5 | ||
| Any Other Aspect | Attention to detail was amazing! | ||
| Overall Score of the Whole Package | 5 | Everything was so easy- I worried about nothing except having a great time!! | |
Everything went well
Thanks for asking
Thank you so much for organizing such a wonderful last-minute vacation package for the 1st week of July. I truly appreciate the time, effort, and attention to detail you put into making the arrangements smooth, enjoyable, and stress-free on short notice.
From the travel plans and accommodations to the activities and helpful recommendations, everything was thoughtfully planned and easy to follow. The tour guides, Song, Vincent, and Sue, were absolutely amazing. They had great knowledge of the history, were very personable, and made the experience even more memorable.
I am grateful for your professionalism, patience, and care throughout the process.
Thank you again for helping create a memorable vacation experience and for connecting us with such amazing people along the way.
We are already looking forward to booking another vacation and tour package with you again. We will also be letting our friends, family, and acquaintances know that if they are looking for a travel company, they should choose Novaland Tours—and especially ask for Bella, because she is amazing.
Sincerely,
Munir and Nargis