NLT-171229-ZK93604 [Jan 3, 2018,  from Italy]
Dear Lynee, 
Happy New Year to you too.
We enjoyed the tour very much. Your organisation was perfect. We have also to thank our guide Michelle. She wad very professional, kind, we felt really confortable with her. We will recommend your company to everybody coming to South Korea. Please say hello and send our greetings to Michelle, too.
Thanks again and greetings from Marco too.
Maddalena
NLT-171225-RJ84617 [Jan 2, 2018]
The tour is well appreciated. Although the walking tour really drained our energy. The guides were exceptional, taking time to really attend to our needs. We kind of feel bad for them since they weren't able to enjoy the holidays because they had to cater to us.
NLT-171221-ZJ91297 [Dec 29, 2017]
Hi Lynee,

Thank You for the email - We've had enjoyed ourselves tremendously today; and Yes, we had received the Pocket WIFI device.

Thanks again.

Regards,
Royston 
NLT-171224-EJ92790 [Dec 29, 2017]
Hi Emma,

I'm on the way to Takayama, thank you for your help, so far everything is good, the guide is patient and helpful

Thank you

Regards
Veronika

Dear Emma,

i already return the wifi package through the Granvia hotel staff in the morning before our departure
thank you for all your help, we have a wonderful vacation in Japan, good driver and good guide
Places that you suggest are great places , I like best the takayama tour
we don't have to rush through the places so we have enough time to enjoy the places
I will surely ask for your service again if I go to Japan next time

Thank you

Regards,
Veronika

NLT-171223-EJ86690 [Dec 28, 2017]
Hi Emma we really enjoyed the tour. Thank you for your patience and arranging it for us. The tour guide Mr. HIRO is such a great tour guide and is very patient with us also. Will definitely recommend you to our relatived and friends
NLT-171226-ZJ90900 [Dec 28, 2017]
It was great!
NLT-171213-JJ91498 [Dec 25, 2017]

Merry Xmas toyou too! Yes tomorrow would be my last day in Japan. I gonna miss the goodtimes here. Japan is real beautiful and I love Sapporo as a whole! Thank youfor the detailed planning and I had a perfect vacation with families during theSapporo visit! 

 

 

We have returnedthe pocket wifi on 21st December while we checked out from Keio PlazaHotel. 

 


I have filled in the table below. Lemme know if you need further details.Thanks!

 

Have a goodevening and merry xmas once again  ️

 

Cheers! 

Eudora 

 


 

1=poor, 2=fair,3=good, 4=verygood5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 4

 

Tour Guides

Command of English

 4

 

Knowledge of Subjects

 5

 

Ability of Explain

 4

 

Attitude

 5

 

Flexibility

 5

 

Drivers and Cars

 4

 

Hotels

Location

 5

 

Comfort

 5

 

Sights or Activities

Worthiness of Visit

 5

 

Meet Your Interests?

 5

 

Too Tight of Too Loose?

 Just nice 

 

Meals

 5

 

Public Transportation (train, flight, cruise, etc.)

 4

 

Any Other Aspect

 

 

...

NLT-171217-WJ93154 [Dec 24, 2017]

Dear Whitney,

 

Thankyou so much for your arrangement. 

 

WarmRegards.

 

Lisa& daughters

 

1=poor, 2=fair,3=good, 4=very good5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

 

Tour Guides

Command of English

 5

 

Knowledge of Subjects

 5

 

Ability of Explain

 5

 

Attitude

 5

 

Flexibility

 5

 

Drivers and Cars

 

 

Hotels

Location

 5

 

Comfort

 5

 

Sights or Activities

Worthiness of Visit

 5

 

Meet Your Interests?

 5

 

Too Tight or Too Loose?

 5

 

Meals

 

 

Public Transportation (train, flight, cruise, etc.)

 

 

Any Other Aspect

 

 

Overall Score of the Whole Package

 5

 

 

NLT-171001-RK90091 [Dec 22, 2017]
 Thanks for organising a great trip to Seoul. Jin and Hary were excellent . 
 Guide was excellent  20171006
NLT-171002-RA70036 [Dec 22, 2017,  from America]
Thank you for making our trip to Japan and Korea terrific. The guides and itineraries were perfection. You did a fabulous job. Iwill post a review on trip advisor when I return home  20171015
NLT-171218-RK87404 [Dec 22, 2017,  from America]

Hi Mona

 

Yes, we like ourtour so much!! It was very convenient for big group like ours, with 2 kids and2 elders. We enjoyed all the places despite the very cold weather.

 

Our guide anddriver are very good, competent and the best!! Handling big group was hard butour guide was very patient to us. And she always made sure that we make themost of our trip.

 

Novaland toursas well is very nice. Highly recomended. My family wants to have like this touron our next vacation. Thanks to you for all the help and making sure we willenjoy oir trip.

 

You can keep the $50 or you can gihe itto tour guide. Its up to you. thank u for the gifts. 

Sent from myiPhone

NLT-171211-VJ84611 [Dec 20, 2017]

实际是FB好评

Although it is kind of scary to fully pay 15 pax tour fees in full before the trip, my worries were gone the moment the driver picked me up at the airport. Doris ( my contact in Novaland) even emailed me in the middle of the trip asking if I encountered any problems. Very good service from Doris and well done Novaland. Pls keep it up.

NLT-171211-RK92926 [Dec 15, 2017,  from New Zealand]
It was very good young is a very good guide. 
 It was really good thank you so much I loved technically  being in North Korea .
And the dmz and palaces were really good to see 

NLT-171208-EI88118 [Dec 13, 2017,  from America]
Hi Emma!

Thanks for checking in. We are all having a marvelous time!

Vas is one of the best tour guides I have ever had. She and our driver are taking very good care of us, especially my mom. We're fortunate to have them.

This trip is exceeding our expectations.

Many, many thanks to you for making such wonderful arrangements!

If any questions come up, I'll let you know.

Best regards,
Heartley

NLT-171210-NK86316 [Dec 11, 2017,  from America]

Nick:Did you have a pleasant trip yesterday?

Subhash:Yes we did.  


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