NLT-181202-NJ105785 [Dec 2, 2018]

Hi nick. 

We just finished our tour. It was wonderful. Ms noriko and bus driver are great guides.

Cecile Co

Thank you

NLT-181125-BK102758 [Nov 30, 2018,  from Peru]

Hi Bruce,everything was great. We had a great time and Jade is an excellent guide.

Just coming back from the DMZ. Interesting visit.

NLT-181126-DJ103536 [Nov 29, 2018]
Thanks Siva
Yes, I enjoy Hokaido trip even though we cannot do the rope way because of the windy day.
NLT-181117-BJ102372 [Nov 27, 2018]
All the guides were very nice & honest so no complaints
NLT-181125-FJ103244 [Nov 27, 2018,  from America]
The tour is going great so far. Can’t wait to see my Fuji tomorrow. Thanks!
NLT-171125-RK87767 [Nov 26, 2018,  from Australia]
This is a much-belated review of a tour I did through Novaland last year. My tour guide was Beth (in Busan)and she made the whole trip just perfect. The correspondence with Novaland was timely and they were very helpful in planning the trip. Beth was very knowledgeable and passionate about her work and made me fall in love with Korea. I highly recommend Beth as a tour guide if you are going to Busan.
NLT-181118-YK100505 [Nov 26, 2018,  from America]

We has a really good time. Our tour guide was excellent, It was a really good trip and experience.

We are having soooo much fun. Best experience ever.
Thank you for your service.

NLT-181116-XK97381 [Nov 21, 2018,  from America]
Young did an excellent job of sharing Seoul with our group in a profound and meaningful way. We could not have had a better tour guide.

Joy,
Leah
NLT-181023-XJ103297 [Nov 20, 2018]

Hi caroline, will be leaving from narra now! Everythings fine! 

Japanis nice, lots of food! 

Thankyou!


NLT-181105-FJ99783 [Nov 13, 2018]

From WhatsApp:

11/6/2018

Hi Alice!  The tour was okay..looking forward to more sights in takayama Tom :) and the meal was good!  We all loved the beef!


11/8/2018

My daughter even asked him if we can go to the viewpt first and he said no, then after showing us everything, he brought us to the end of the bridge and showed us how to go up to the viewpt, but he didn't tell us that shuttle is closed at 340..but overall, he's a good guide, very friendly and accommodating.

11/13/2018

Angie: Thanks so much Alice, for this wonderful trip we had with you :)
Alice: Dear Angie, thank you so much for your kind word! Hope your family only keep the happy memorys!


NLT-181106-RJ100990 [Nov 13, 2018,  from Ireland]

Dear Mona. 

Really enjoyedour time in Japan. 

Hotels were verygood and the rooms were big as requested and the beds were perfect for goodsleeps

The tours wereexcellent and the guides were very good. 

All was verygood except drop off point in Hakone which was too far from our hotel. We hadto take a taxi cost Yen 5000. 

Otherwise veryhappy

 

Thanks 

John 


NLT-181014-VJ88842 [Nov 9, 2018,  from Australia]

Hi Doris, 

Yes we are back home safely and getting back into the normal routine. 

I have completed your survey below and will respond further with some feedback about our trip. 

Overall it was excellent and we very much appreciate all the time and effort you took in making this tour so enjoyable and memorable. Thank you. 

I will get the feedback to you as soon as I can but in the meantime please see my ratings to your survey below. 

With thanks and kind regards,

1=poor, 2=fair,3=good, 4=very good5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

 Extremely helpful, professional, efficient and cooperative. Did an outstanding job

Tour Guides

Command of English

 4

Some better than others but overall they did a great job particularly Mr Masaaki 

Knowledge of Subjects

 5

 

Ability of Explain

 4

 

Attitude

 5

 

Flexibility

 5

 

Drivers and Cars

 

 

Hotels

Location

 5

 Better description of how to get to the some hotels would have been helpful

Comfort

 5

 All excellent except Hida Hotel as the room was old but the bathroom was nice

Sights or Activities

Worthiness of Visit

 5

 

Meet Your Interests?

 5

 

Too Tight or Too Loose?

 4

 We could have done with a couple of extra rest days as some tour days were long with a lot of walking

Meals

 5

I would have like breakfast included in the quoted price as it would have made it a little easier and would have been paid up front rather than having to take cash to cover this expense 

Public Transportation (train, flight, cruise, etc.)

 5

 

Any Other Aspect

 

 

Overall Score of the Whole Package

 5

 A wonderful experience


NLT-181109-NJ105924 [Nov 9, 2018]
Good evening, Nick! Just want to say thank u for our trip! Erico was very good, gracious, enthusiastic, patient and considerate! The driver also drove well. Everybody had a great day. 


Sad to say our 2 colleagues didnt make it as they couldn't find their way out of Hakata station. We waited for them for 30 minutes. They regret that they didn"t think of taking a taxi!


More power to Novaland!


Regards,
Nanette
NLT-181021-BK100100 [Nov 8, 2018,  from America]
Thanks Bruce!
The trip has been great overall. There are always some things you might change if one could do it over again. But it has been an educational and interesting trip. Many thanks for all of your help making it a special one for us!
Best,
NLT-181030-JJ98905 [Nov 7, 2018,  from America]
Hi lily:
Not yet ... we are still in the Philippines .. I I enjoyed the trip... next year , probably March 2019, I am going back to see 
cherry blossom and go to Osaka , Kyoto ..
Thank you very much for your help...


Sincerely

SP




1=poor, 2=fair,3=good, 4=very good5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

 

Tour Guides

Command of English

 5

 

Knowledge of Subjects

 5

 

Ability of Explain

 5

 

Attitude

 5

 

Flexibility

 4

 

Drivers and Cars

 

 

Hotels

Location

 3

 Took taxi all thru out the trip

Comfort

 4

 Not really 

Sights or Activities

Worthiness of Visit

 5

 

Meet Your Interests?

 5

 

Too Tight of Too Loose?

 

 Too tight 

Meals

 4

 

Public Transportation (train, flight, cruise, etc.)

 3

 

Any Other Aspect

 

 




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