NLT-161110-CJ76374 [Jan 20, 2017,  from Canada]
CLICK TO SEE THIS ITINERARY.

 

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

Excellent communication, recommendations and well planning skills on place and budget advice.

Tour Guides

Command of English

 5

Most tour guide is very good in English. We like the tour guide Yuko Saga in Hokkaido.

Knowledge of Subjects

 5

 

Ability of Explain

 5

 

Attitude

 5

 

Flexibility

 4

 

Drivers and Cars

 5

 Tour bus driver is very focus on roads.

Hotels

Location

 5

 

Comfort

 5

Small but comfortable.

Onsen on Hakone is very pleasure.

Sights or Activities

Worthiness of Visit

 5

 

Meet Your Interests?

 5

 

Too Tight or Too Loose?

 5

 just enough.

Meals

 5

 Hokkaido's seafood is the best.

Public Transportation (train, flight, cruise, etc.)

 5

 Good arrangement and directions provided by knowledge consultant.

Any Other Aspect

 

*Tour guide for 1/2 days on Gion need some improvement as rush presenting the area.

*Too short for photo activities for all the places due to time constraints. Example: travel on tour bus for two hours and only 30 minutes to see the area and take pictures. Going to Mt. Fuji 5th station can be long for photo and shopping activities.

*More recommendations from local tour guide where to eat will be nice.

Overall Score of the Whole Package

 5

Since this is the 1st time to Japan and the schedule is not too tight, We enjoy it very much and will go back again.

NLT-170110-WJ76874 [Jan 19, 2017,  from America]
CLICK TO SEE THIS ITINERARY.

No need for photo flash.  We rate ourguide, driver and tour a 4. Thank you, Virgil and Mariel Aoanan

NLT-170101-CJ78530 [Jan 19, 2017]
Dear Cindy,

I'm sorry for the late revert. We highly appreciate your service and assistant.

Please see attached feedback form for your reference.  

Thank you and we hope to have a good business partnership with you. 


1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect
Mark(1-
5)
Advice or Remark
Travel Consultant 4.8
Travel Consultant is good with
recommendations and open for
adjustments.
Tour
Guides
Command of
English
4
Average
Knowledge of
Subjects
4
Average
Ability of
Explain
4
Average
Attitude 4
Good and respectful
Flexibility 3
The guests thought that driver or guide didn’t
know they have Nara deer park added to the
itinerary, so maybe not communicated well.
Drivers and Cars 5
Good, enough space for all the
passengers and on-time.
Hotels
Location 4.5
Quite good location
Comfort 3
Very small room
Sights or
Activities
Worthiness of
Visit
4
Good, enjoyed the Kyoto and Nara
Day Tour
Meet Your
Interests?
4
Yes
Too Tight or
Too Loose?
4
The guests initally wanted to do the Nara deer
park first but was satisfied after all
Meals 3
Public Transportation (train,
flight, cruise, etc.)
Any Other Aspect
Overall Score of the
Whole Package
4
As Travel Agency, I think your service
is good and highly recommended.
Although, a little bit more expensive
and wasn’t easy to adjust with room
upgrades and transportation changes.

NLT-170104-FC74714 [Jan 17, 2017]

Alice: Dear Salwa, good afternoon! Have you enjoyed your stay in Snow Town?

Salwa: Yea Alice. Would like to say thank you so much for your help!  

NLT-161213-FJ66470 [Jan 17, 2017]

Thanks for everything. Me Chen(接机司机) is cool! The hotel is very good. Thanks for arranging. We are very glad to have you. 

Alice: Dear Jasmine, how is your trip so far?

Jasmine: Thank you for the plan, it's work out very smooth and as per schedule. We didn't manage to visit to Kachi-Kachi Ropeway due to the cable car out for maintenance. Thankfully the tour guide(中文导游菅敏岚) has work out another plan for us. It's really good.

Alice: Really? How about the tour of Matsumoto and snow monkey?

Jasmine: Hm... to be honest, I don't know that we have to walk about half and hour to see the snow monkey. the road is very slippery and it's only way to walk into jungle. That a bit dangerous. For senior that could be tough. But we make it. 

------------------------------------------

Dear Alice,

I sincerely thank you and your team to work out this fantastic tour for me. We enjoyed and we have a very unforgettable experience in our tour. 

 

To express mygratitude, below are my feedback. I'd rate 10 if I could unfortunately thereare only 5 the max. 

 

Once again,Thank you thank you for all your effort. Please forgive me sometimes beingintrusive or disturbance during the weekend query. I really hope you don'tmind. 

 

Have a nice day. 

 

Warmest Regards,

Jasmine 

 

 

Sent from my iPhone 6+

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

Alice have been provide me the best services I have ever have and she is responsible and fast response even being disturbed during the weekend. She is able to fulfill my requirement, understand my needs and what's more she is very thoughtful to me.  I'd like to give 10 marks instead of 5!

Tour Guides

Command of English

 Na

We being communicated in mandarin so I have no idea about this section. 

Knowledge of Subjects

 4

 She is very knowledgeable she is able to provide us the best answers that she could, sometimes she will find out more with the local. 

Ability of Explain

 4

 She is good in explanation and given us very clear messages. 

Attitude

 4

 She is responsible and always open for discussion before any decision made. 

Flexibility

 4 

 She is good and flexible. Very kind of her to help us. 

Drivers and Cars

 4

 Both driver are good and responsible 

Hotels

Location

 5

 All are good and no complaint. 

Comfort

 5

 Very clean and we have a good rest without any unpleasant experience 

Sights or Activities

Worthiness of Visit

 5

 All places that planned are worthy for visit. 

Meet Your Interests?

 5

 Yes. 

Too Tight of Too Loose?

 3

 Hm.. a bit too rush in Day 3. & 4 it could be due to winter time, shops will close earlier compare to other day so the schedule a bit too rush and tight. Hope to have time for shopping. 

Meals

 5

 Food is good and lovely. 

Public Transportation (train, flight, cruise, etc.)

 5

 All are good, convenient and we all have a very comfortable ride without any hassles. 

Any Other Aspect

 Na

 No





NLT-161217-CJ72049 [Jan 12, 2017]
Tokyo Choyo Tanaka 
1=poor, 2=fair, 3=good, 4=very good, 5=excellent

Aspect
Mark(1-5)
Advice or Remark
Travel Consultant
  
Tour Guides
Command of English
 2 
Knowledge of Subjects
 3 
Ability of Explain
 3 
Attitude
 5 
Flexibility
 4 
Drivers and Cars
 5 We got a huge bus, which was also very clean
Hotels
Location
 NA 
Comfort
 NA 
Sights or Activities
Worthiness of Visit
 5 
Meet Your Interests?
 5 
Too Tight or Too Loose?
 tight However not your fault as we wanted to visit as many places as possible
Meals
  
Public Transportation (train, flight, cruise, etc.)
 NA 
Any Other Aspect
  We appreciate Mr Tanaka helping us with the JR passes. Without his help we would not have been able to reach Kyoto early the following day.
Overall Score of the Whole Package
 3.5 


Kyoto:  Mr Misaaki Tanaka
1=poor, 2=fair, 3=good, 4=very good, 5=excellent

Aspect
Mark(1-5)
Advice or Remark
Travel Consultant
  
Tour Guides
Command of English
 3 
Knowledge of Subjects
 4 
Ability of Explain
 4 
Attitude
 5 
Flexibility
 3 
Drivers and Cars
 5 Very clean van and we like the driver
Hotels
Location
 NA 
Comfort
 NA 
Sights or Activities
Worthiness of Visit
 5 
Meet Your Interests?
 5 
Too Tight or Too Loose?
 Tight But that was not your fault as we designed the tours to be able to see as many sights as possible
Meals
  
Public Transportation (train, flight, cruise, etc.)
  
Any Other Aspect
  Mr Tanaka was very obliging. He did not want to just left us at Gion and he took time to bring us around Gion which my family and I enjoyed tremendously. Then he accompanied us all the way to the train station for our ride back to Tokyo. We appreciated the gesture very much!
Overall Score of the Whole Package
 4 

NLT-170105-EK67387-2 [Jan 10, 2017]
Hi Emma.. its been great, thanks.
I will check with the hotel later on the gift package.

Thanks again

Rgds,
NLT-161227-MK78706 [Jan 10, 2017]
Yes we are back in Manila already and we had a great time.  We enjoyed our tour in Busan with Ms. Yuri. I was going to send you an email to say exactly that, but you beat me with your email below.

We appreciate your offer about making a photo flash for us, we will surely send you photos and hopefully music as well, I hope you can wait for it as we will need to consider which photos to send :)

I will find time to fill up the customer satisfaction survey soon.

1=poor, 2=fair,3=good, 4=very good5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

 Replies fast, Open to customization and requests. 

Tour Guides

Command of English

 5

 

Knowledge of Subjects

 4

 

Ability of Explain

 4

 

Attitude

 5

 Ms. Yuri was a fun tour guide and a native to Busan. 

Flexibility

 5

 She offered an alternative sight which turned out to be a very fun and beautiful place, and better than the original planned. 

Drivers and Cars

 5

 

Hotels

Location

 NA

 

Comfort

 NA

 

Sights or Activities

Worthiness of Visit

 5

 

Meet Your Interests?

 5

 

Too Tight or Too Loose?

 4

 

Meals

 3

 Shabu Shabu did not have enough meat. 

Public Transportation (train, flight, cruise, etc.)

 NA

 

Any Other Aspect

 NA

 

Overall Score of the Whole Package


 Keep it up, the only disappointment we had was Lunch, we felt we were eating as Vegetarian. But overall we can look pass it as we enjoyed the rest of the tour. 



Quick Qestions
I am planning: (Not All Fields Required. Your privacy will be protected.)
The Countries & Regions I am Interesting to Visit:
Other Countries:
Destinations I Would Visit:
Estimated Date of Tour Starting:
Duration:
Number of people: Adults (> age 11) Children (age 2-11) Infants (< age 2)
Accommodation:
Private tour or Seat-in-coach tour?  

         

          (IMs are important for our effective commnunication.)

No extra fee!Replied in 0.5-23.5 hrs!

Get a Free Useful Travel Guide & Your
Free Professional Tour Proposal within 24hrs!

Not all fields required.But the more you fill in, the better itinerary can meet your needs as closely as possible.

Inquiry Now! Early Bird Saving: $50 Off,
or Valued $200 Painting, or Free Snacks in Tour, More..!