NLT-191104-EK108346 [Nov 12, 2019,  from America]
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[2019-11-12] Alicia EK108346: Thank you Emma 
We all enjoyed the tour. We took a lot of photos of the lovely foliage everywhere. We do not have much to comment on Emily the 1st tour guide as she was with us for just a day. She was nice to bring us snacks on the morning we met on the day of our tour, she was also our photographer for group pictures.

[2019-11-12]  Alicia EK108346: Jade Kim, the tour guide for Busan is very nice & knowledgeably. He patiently explained to us the story of the attractions we visited. I think he is a foodie which we appreciated because we love good food. He took us to non touristy places for local gourmet food which we enjoyed so much. He was also  very patient with us, having 8 ladies with different opinions was not easy.

We were not happy with the driver who drove us around in Busan. He was driving while on the phone most of the time putting us in risk. He would turned on the air conditioning only when asked. The mini bus was hot & stuffy.

[2019-11-12]  Alicia EK108346: A “new staff” for novaland tours.. that’s Julie, my niece looking happy and excited
[2019-11-12] Alicia EK108346: Overall we enjoyed our tour very much. Thank you for putting the itinerary together. You did a great job. The value hotel in Busan was great. The room was spacious. The Thomas hotel in Myeongdong is a little small and basic.


NLT-191101-QJ113473 [Nov 11, 2019]
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NLT-191024-AJ117241 [Nov 11, 2019]
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Good morning, Amina.

I have given all 5 rating for you and your services. I am truly happy with your support. Thank you. I will write in the tripadvisor soon. 

Regards,
Thivi

1=poor, 2=fair, 3=good, 4=very good, 5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

 

Tour Guides5

Command of English

 5

 

Knowledge of Subjects

 

Ability of Explain

 5

 

Attitude

5

 

Flexibility

 5

 

Drivers and Cars

 5

 

Hotels

Location

 5

 

Comfort

 5

 

Sights or Activities

Worthiness of Visit

 5

 

Meet Your Interests?

 5

 

Too Tight or Too Loose?

 5

 

Meals

 5

 

Public Transportation (train, flight, cruise, etc.)

 5

 

Any Other Aspect

 

 

Overall Score of the Whole Package

 5

 


NLT-191019-DJ117979 [Nov 7, 2019]
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Dear Siva 


We had a fun filled and memorable trip. Special thanks to our guide, Mr Liew Eng Chun and our driver, Kimura-san who provided excellent services on those days that we travelled with them. Please convey our appreciation and thanks to them and inform their company of their excellent services. 


We enjoyed the activities and the places we visited. The hotel rooms were comfortable with onsen and nice views. 


Only Funkawan Bay Panorama Park was disappointing as there isn’t much to view. 


We would also like to thank you for the services that you have provided. You have been prompt and responsive to our queries. 


It has been a great experience! 


Thank you
With regards
Irene
NLT-191026-NK116047 [Nov 6, 2019,  from America]
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Nick,

All went well. We got the wheelchair! David is a very good guide, we got to do quite a bit in the little time we had left. Big, comfortable vehicle, a van.

Hi Nick,

safe and sound in Busan hotel. Grace (David's colleague) has been keeping in touch with us and contacted Jade Kim as well. He was waiting at the train and took care of us and the bags. Very nice fellow.

Excellent day and guide. All went well, had a good time.

NLT-191104-EJ119523 [Nov 5, 2019,  from America]
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Hi Emma that was a great experience thank you for arranging the tour all are happy Motoko was great she was there all the way to the tea ceremony nice thing we bonded since she studied in the Philippines the same place of my hometown. 

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NLT-191101-YJ116321 [Nov 4, 2019]
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NLT-191024-ZI113756 [Nov 4, 2019,  from Australia]
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Hi Lynee,

Thank you for organizing the tour for us. All went very well.

We expected high quality arrangements. And we got what we expected. Very much appreciated!

Best Regards,

Tom

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