NLT-260302-JJ139330B [Mar 15, 2026]

1=poor, 2=fair, 3=good, 4=very good, 5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel ConsultantJoanna:5One of the best agents I have so far and I travel often
Private Tour GuidesJulian
Osaka,Kyoto,Himeji
Mar 4 - 12, 2026
Command of English: 5
Knowledge of Subjects: 5
Ability of Explain: 5
Attitude: 5
Flexibility: 5
Great and safe driver. Great command of English.
Son
Kyoto,Himeji
Mar 7 - 9, 2026
Command of English: 5
Knowledge of Subjects: 5
Ability of Explain: 5
Attitude: 5
Flexibility: 5
Nice guy. Good command of English. Good story teller
Private Drivers and Cars5 
HotelsHotel Villa Fontaine Grand Osaka UmedaLocation: 5
Comfort: 3
Room too small
Sumiya Kiho-an RyokanLocation: 4
Comfort: 4
Limited garden space and outside view
Solaria Nishitetsu Hotel Kyoto PremierLocation: 5
Comfort: 4
Very convenient location. Clean
Daiwa Roynet Hotel HimejiLocation: 5
Comfort: 4
Breakfast can be better
Hotel Hankyu RESPIRE OSAKALocation: 5
Comfort: 5
Great location. Nice room with window
Sights or ActivitiesWorthiness of Visit: 5
Meet Your Interests: 5
Too Tight or Too Loose: 5
Just right pace of travel
Any Other AspectAt Himeji, shops at the small old town were mostly closed on the date we visited. Should have avoided visiting on the rest days of the shops
Overall Score of the Whole Package5Meet expectations
NLT-260302-JJ139330B [Mar 14, 2026]

1=poor, 2=fair, 3=good, 4=very good, 5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel ConsultantJoanna:5Very reliable, good follow up and always available.
Private Tour GuidesJulian
Osaka,Kyoto,Himeji
Mar 4 - 12, 2026
Command of English: 5
Knowledge of Subjects: 5
Ability of Explain: 5
Attitude: 5
Flexibility: 5
Very accommodating, always on time and willing to drive extra miles to meet the touristic area.
Son
Kyoto,Himeji
Mar 7 - 9, 2026
 On time and good knowledge of the city.
Private Drivers and Cars5 
HotelsHotel Villa Fontaine Grand Osaka UmedaLocation: 5
Comfort: 4
A bit small but it’s Japan 🤷‍♂️
Sumiya Kiho-an RyokanLocation: 5
Comfort: 5
Nice, comfortable
Solaria Nishitetsu Hotel Kyoto PremierLocation: 4
Comfort: 4
 
Daiwa Roynet Hotel HimejiLocation: 3
Comfort: 3
Small city, small hotel, not much to see around hotel, many shops are closed. Breakfast not good.
Hotel Hankyu RESPIRE OSAKALocation: 5
Comfort: 5
We upgraded, so it’s roomier and area very good.
Sights or ActivitiesWorthiness of Visit: 4
Meet Your Interests: 4
Too Tight or Too Loose: 5
Perfect
Any Other AspectKeep up the good work
Overall Score of the Whole Package4Hard to book reservation for dinner but Joanna was very helpful and helped
NLT-260302-JJ139330B [Mar 13, 2026]
NLT-260306-JJ150502 [Mar 12, 2026]
NLT-260221-YAM130715C [Mar 11, 2026]

NLT-260308-SJ152687 [Mar 11, 2026]

NLT-260131-BJ152605 [Mar 9, 2026]
hey

we had a great tour with our guide!

she was awesome.

thank you!

tony

NLT-260226-CJ140927B [Mar 2, 2026]
Miho is absolutely wonderful!


I have heard great things of the other tour guide too.


Thank you for this wonderful day!


Both of the guides made our groups laugh and enjoy themselves. We absolutely loved you!

NLT-260219-MW138986B [Feb 26, 2026]

NLT-260226-CJ140927B [Feb 26, 2026]

NLT-260214-WJ152538 [Feb 26, 2026]

1=poor, 2=fair, 3=good, 4=very good, 5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel ConsultantWhitney:5Whitney is very professional and so helpful
Private Tour GuidesIku Ken
Asahikawa,Sapporo,Noboribetsu
Feb 17 - 20, 2026
Command of English: 5
Knowledge of Subjects: 5
Ability of Explain: 5
Attitude: 5
Flexibility: 5
iku is a very driver though he did not only drive but wore the hat of a tour guide, a photographer, and an interpreter! I highly recommend him to anyone.
Yumiko Kashiwagi
Sapporo
Feb 21 - 22, 2026
Command of English: 5
Knowledge of Subjects: 5
Ability of Explain: 5
Attitude: 5
Flexibility: 5
She is very knowledge, speaks English clearly and fluently, and is very helpful.
Private Drivers and Cars5 
HotelsHotel Gracery ShinjukuLocation: 5
Comfort: 5
 
Dormy Inn Asahikawa Natural Hot SpringLocation: 5
Comfort: 5
 
HOTEL MYSTAYS Sapporo StationLocation: 5
Comfort: 5
 
Ryotei HanayuraLocation: 5
Comfort: 5
 
Sights or ActivitiesWorthiness of Visit: 5
Meet Your Interests: 5
Too Tight or Too Loose: 5
 
Any Other Aspect 
Overall Score of the Whole Package5 
NLT-260214-WJ152538 [Feb 25, 2026]
NLT-260219-MW138986B [Feb 23, 2026]
Hi Miss Melody! I and Edson would like to thank Novaland travel and tours for a giving us a wonderful experience of Taiwan. It’s short but we enjoyed the tour. We thank you and appreciate effort always! You are excellent in what you do. More power to you!


To our tourguide/driver Mr. Karim, he did a great job, he went above and beyond our expectation. He is always on time, bubbly and we love the music he plays in his car. Very considerate especially if we have questions about locations we wanted to go- he clearly love and enjoy his job! We already miss him. We hope he enjoyed our small token for him.  Thank you all so much for doing a great job! 


Until our next business
NLT-260210-JK135836C [Feb 21, 2026]
In short, Jin Hyeok was attentive, responsive, and highly knowledgeable. His English was more than adequate, and he would be a very good fit as a guide for elderly clients, couples, families, and individuals wanting to visit greater Seoul and South Korea. My highest recommendation is this: If we were to visit South Korea again, we would ask for him by name.Finally, the tour options you and the Seoul/South Korea team coordinated was spot on target. We like everything, especially the DMZ, the traditional folk village, and suspension bridge, MBC studios, and the Gangnam statues, with a couple of side trips (enroute to our main sites and also returing back to the the hotel) including the Olympic Stadium area and Uiejeongbu, my old unit headquarters.Oh, I almost forgot. Mr. DH Jung, our driver to and from the airport was on time and got us to the hotel and the return trip to the airport without any issues.
NLT-260212-CJ144833B [Feb 18, 2026]
Hi Cindy, thanks for checking in 


Everything is going smoothly 
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