Thank you so much Doris.We had a great trip. Thank you so much for your wonderful arrangement for us.
1=poor, 2=fair, 3=good, 4=very good,5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 |
| |
Guides | Command of English | 4 |
|
Knowledge of Subjects | 4 |
| |
Ability of Explain | 4 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars |
|
| |
Hotels | Location | 4 |
|
Comfort | 5 |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? |
|
| |
Meals | 5 |
| |
Public Transportation (train, flight, cruise, etc.) | 5 |
| |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 4 |
| |
[17:32, 13/6/2025] Rae VJ146183: Hi there, the trip’s been great! Our tour guide & driver, Nori-san (Mr Ota) has been amazing!
Thank you for everything!
Emily
1=poor, 2=fair, 3=good, 4=very good,5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | Thank you for all the work and correspondence! | |
Mr. Seiya & Mr. Marco | Command of English | 4 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars for airport transfers | 5 |
| |
Hotels | Location | 5 |
|
Comfort | 5 |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 4 | We had too many things planned for the day in Seoul. We decided to skip the tower/sky car at the end because of the long wait. We didn’t know how much walking would be required and my elderly mother couldn’t do all of it. | |
Meals | 5 |
| |
Public Transportation (train, flight, cruise, etc.) | 5 |
| |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 5 |
| |
A big thank you from all of us for an amazingly well-organised and smooth trip!
From start to finish, everything was so well planned — the transfers, guides, hotels, and daily activities all ran like clockwork. We truly appreciated your attention to detail and how responsive and helpful you were throughout the journey.
We had a fantastic time and will definitely recommend Novaland Tours to friends and family planning future trips!
Thanks again!
We had a great trip. David Dai is excellent, 1st class service. We really hope we can work with him again in the future.
Thank you for arranging my trip in Hokkaido, this afternoon I will fly back to Bali, Indonesia.
Also the driver Ken was very kind while serving me, until the trip was over.
I have entrusted the wifi router to Ken to send back to the provider.
Thanks again.
Best regards,
Erwan
It was a no stress vacation. The drivers and assistants that helped us were trustful. I appreciate the messages sent each night before next day confirming name and car that would pick us up at the hotel or at the train stations.
Thanks a lot!
We love Kaz and Hector!
And we love Japan.
I will recommend your service to anyone travelling to Japan.
They enjoyed the tea ceremony and the boat trip and our garden expert Iume was very knowledgeable! She was so good.
Thanks for organizing the day for us.
All the guides were every nice, some spoke English better than others but all very sweet and accommodating
Tomoko was so helpful with Ann. She helped her buy a dish she had seen and sent it to her to Kyoto !! So kind of her!!
That was so kind !
It's a pity Ann was upset with the hotel in Kyoto. I think you might have told us how rigid they are here.
We went along with them and the hotel is lovely really .
Hi Whitney,
We are at the airport waiting for our flight home to CanadaWanted to say a big THANK YOU for the wonderful tour and service you gave me and our group .
We loved all the local guides . Everything was perfect .
You were absolutely AMAZING !!!
Thank you again!
Annette