NLT-260826-EJ157876 [Aug 31, 2026]
NLT-260827-YJ158014 [Aug 30, 2026]
"Helen. Ever going great. Excellent drivers. Especially Morry who is taking us to HAKATA station from Beppu." 
NLT-260827-YAN140200B [Aug 28, 2026]

NLT-260731-BJ156705 [Aug 16, 2026]
Good afternoon Bella, I just want to thank you for all the travel. We had a wonderful time in Japan and everything was great. Thanks
NLT-260807-YJ152968 [Aug 13, 2026]

NLT-260726-VJ144120 [Aug 13, 2026]

1=poor, 2=fair, 3=good, 4=very good, 5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel ConsultantDoris:5Very accommodating to a couple newbies who'd never even traveled internationally by themselves before.
Private Tour GuidesMotoki Watanabe
Tokyo,Mt.Fuji,Hakone
Jul 27 - 30, 2026
Command of English: 5
Knowledge of Subjects: 5
Ability of Explain: 5
Attitude: 5
Flexibility: 5
Mr. Watanabe was our favorite guide hands down and not just cause we had him the longest, he knew the areas so well he knew the best times to visit them and was incredibly informative.
Tanimoto Taku
Kyoto,Osaka,Nara
Jul 31,2026
Command of English: 5
Knowledge of Subjects: 5
Ability of Explain: 5
Attitude: 5
Flexibility: 5
Mr. Taku was great and certainly had the best command of English of all our guides, plus his history lesson on Japan and Nijo Castle are unmatched.
Nobuaki Nagata
Kyoto,Osaka,Nara
Aug 01,2026
Command of English: 4
Knowledge of Subjects: 4
Ability of Explain: 4
Attitude: 4
Flexibility: 4
Mr. Nobu was great as well, certainly knew the history but admittedly the schedule was a bit packed that day so were always on the move.
Private Drivers and Cars4 
HotelsAsakusa View Hotel Annex RokkuLocation: 5
Comfort: 5
We loved the Asakusa View... after we left, the locale of being a minutes walk from anything including the breathtaking SenSoji Temple, wish we hadn't taken it for granted
Matsuzakaya HontenLocation: 4
Comfort: 5
Me and my brother actually disagreed on the two ryokans, he proffered the Honten because of its two stories and I preffered Fujikawaguchico because of that stunning view of Fuji.
Hotel Vischio Kyoto by GRANVIALocation: 3
Comfort: 3
Not really anything near that we could find, room was nice enough though. But this is where we tried to do laundry and it took twelve hours to come away with damp clothes, but we heard this is a problem with most Japanese Hotels
Hotel Hankyu GRAN RESPIRE OSAKALocation: 5
Comfort: 3
Love the fact that its connected to the train station but I guess that drives the prices up in the surrounding neighborhood. Plus everything seems to be under construction in Osaka.
Nagoya JR Gate Tower HotelLocation: 5
Comfort: 3
Once again cannot overstate how useful it was to have a hotel connected directly to a Shinkansen Station but navigation from Hotel to surrounding areas... not so much.
Keio Plaza Hotel TokyoLocation: 3
Comfort: 5
Keio Plaza was nice but we now prefer the Asakusa View
Fuji Kawaguchiko Onsen Hotel KonansouLocation: 5
Comfort: 5
Most magical place we stayed at our whole trip, great staff, breathtaking view of Fuji
Sights or ActivitiesWorthiness of Visit: 5
Meet Your Interests: 5
Too Tight or Too Loose: 5
I don't think a Pokémon Center was on our schedule once and Mr. Watanabe got us to not one but two so we love him.Plus he took us to several of the lakes around Fuji when the weather wouldn't permit us to do what was on the actual schedule. Mr Taku gave a great planned tour of Nijo Castle and a great unplanned tour of Kyoto in general when we weren't able to make it to any of our other stops. And Mr. Nobu allowed us to see the 10,000 Torii Gates after we thought that ship had sailed so great tour guides across the board.
Meals5Had a great Wagyu Burger in Hakone and had my eyes opened to the goodness that is Umeboshi and rice
Public Transportation5Japan is clearly beating the rest of the world in public transit and once the mag trains come online that fight will be over Japan will have won, congratulations.
Any Other AspectDespite the heat trying to hamper us, a couple local Texans made it through.
Overall Score of the Whole Package5Great fun, los of learning, beautiful scenery.
NLT-260807-YJ152968 [Aug 11, 2026]
“Our tour guide Chinami was wonderful! Thank you very much!”“Our guide in Tokyo was great as well. And our driver is very accommodating. Everything is very good thank you.”
NLT-260730-MJ156236 [Aug 10, 2026]
Excellent Planning and Seamless Logistics by Novaland

Aug 2026

I recently took a customized 10 day tour with Novaland covering Tokyo, Hakone and Kyoto. I have three over seventy and one 6-year old, totalling 6 in our group. Melody, our contact point from Novaland was extremely responsive and she put together a wonderful itinerary with all logistics covered which enabled minimal walking for the oldies but entertaining enough for the child. I wanted emphasis on Japanese culture, history and food which she adequately covered. All guides and drivers were very punctual, friendly and helpful, and vehicles used were comfortable. Melody also helped with booking extra sized baggage seating for the shinkansen. The entire trip was a breeze and I would not hesitate to book another customized tour with Novaland!
NLT-260731-BJ156705 [Aug 10, 2026]
Hello Bella, thanks for the organization. So far everything was perfect and we are loving Japan.
NLT-260730-YAE154687 [Aug 7, 2026]

NLT-260803-JJ156905 [Aug 5, 2026]

NLT-260802-MJ146142 [Aug 4, 2026]

NLT-260730-MJ156236 [Aug 4, 2026]
NLT-260727-CJ156524 [Aug 3, 2026]

NLT-260621-WC126135B [Aug 2, 2026]

1=poor, 2=fair, 3=good, 4=very good, 5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel ConsultantWhitney:5 
Private Tour GuidesIvan Wu
Beijing
Jun 21 - Jun 6, 2026
Command of English: 4
Knowledge of Subjects: 4
Ability of Explain: 5
Attitude: 5
Flexibility: 5
 
Alice wang
Beijing
Jun 22 - 26, 2026
Command of English: 5
Knowledge of Subjects: 5
Ability of Explain: 5
Attitude: 5
Flexibility: 5
 
Fish Lee
Xi'an
Jun 26 - 28, 2026
Command of English: 5
Knowledge of Subjects: 5
Ability of Explain: 5
Attitude: 5
Flexibility: 5
 
Chole Zhu
Nanjing
Jun 28 - Jun 1, 2026
Command of English: 5
Knowledge of Subjects: 4
Ability of Explain: 5
Attitude: 5
Flexibility: 5
 
MAY
Suzhou
Jul 1 - 2, 2026
Command of English: 4
Knowledge of Subjects: 5
Ability of Explain: 4
Attitude: 5
Flexibility: 5
 
Bonnie(于艳)
Shanghai
Jul 3 - 5, 2026
Command of English: 5
Knowledge of Subjects: 5
Ability of Explain: 5
Attitude: 5
Flexibility: 5
 
HotelsNew World Beijing HotelLocation: 5
Comfort: 5
 
Novotel Xi'an the bell towerLocation: 5
Comfort: 4
 
Nanjing Central HotelLocation: 5
Comfort: 5
 
EVEN Hotel SUZHOU GRAND CANAL by IHGLocation: 5
Comfort: 5
 
Novotel Shanghai AtlantisLocation: 4
Comfort: 4
 
Sights or ActivitiesWorthiness of Visit: 5
Meet Your Interests: 5
Too Tight or Too Loose: 5
 
Public Transportation5 
Any Other Aspect 
Overall Score of the Whole Package5 
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