Sorry for the late response still on jetlag. Yes we got here safely. Thank you for helping us with our tours. We really enjoyed it. All the tour guides are very nice and accommodating and they even work with us with some add ons and changes. If ever we will go back we would like the same tour guides. Yolly for Jeju, Paul for Busan, Ken for osaka and Kim for tokyo. They are very good at there job and we had fun with them. I will do your survey as soon as im free. Do you do other countries as well?
I will definitely recommend you on my other peers
Thanks
Dear Pearly,
Thank you very much for your email and for your support throughout the planning of this trip.
The trip was a great success and allowed me to accomplish most of what I had aimed for—particularly in establishing connections with Ainu communities and museum curators. I am grateful for your assistance in making these arrangements possible.
I would also like to express my sincere appreciation for Mr. Ota Noriyoshi (Nori-san), our guide and driver. His professionalism, exceptional attitude, and genuine willingness to assist in every way greatly contributed to the success of the journey. His driving skills were impeccable, and his proactive gestures—such as introducing us to excellent local restaurants and regional specialties along the route—demonstrated his true passion for hospitality and commitment to ensuring an outstanding travel experience.
I could not have asked for a better guide and driver, and I would be delighted to have Nori-san accompany me again should I return to Hokkaido for my fieldwork next year.
Thank you once again for your coordination and continued support.
Best regards,
Prang Ittikul
We just finished our second day tour and it was everything on point. We made a few changes to the intinerary but the guide and the driver were very nice!! Again thank you for your wonderful service !!!
NLT-251026-JJ145091
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
| Travel Consultant | Joanna:5 | We found Joanna to be very professional, thorough, and approachable. We were very pleased with the wa the tour ran | |
| Private Tour Guides | HECTORJULIO BOZAHELFERS Kyoto,Osaka,Nara Oct 26 - 29, 2025 | Knowledge of Subjects: 5 Ability of Explain: 5 Attitude: 5 Flexibility: 5 | Hector was fantastic. He was very approachable, patient, and engaging. Our group felt very connected with him. |
| Son Kyoto,Osaka,Nara Oct 26 - 29, 2025 | Knowledge of Subjects: 5 Ability of Explain: 5 Attitude: 5 Flexibility: 5 | Son was also very knowledgeable, and those in coach b really enjoyed listening to him. | |
| Miho Nakamasu Tokyo,Mt.Fuji,Mishima,Hakone Oct 29 - Oct 2, 2025 | Knowledge of Subjects: 5 Ability of Explain: 5 Attitude: 4 Flexibility: 5 | Miho-san was an excellent guide. She had a lot to cover in just a few days, which was quite a challenge, but she managed it very well. Some of the staff mentioned that it was occasionally difficult to communicate about schedule changes, but overall, she was very knowledgeable, accommodating, and always willing to help with anything we needed. | |
| Neizer Naoko Tokyo,Mt.Fuji,Mishima,Hakone Oct 29 - Oct 2, 2025 | Knowledge of Subjects: 5 Ability of Explain: 5 Attitude: 5 Flexibility: 5 | ||
| Private Drivers and Cars | 5 | ||
| Hotels | Mercure Kyoto Station | Location: 5 Comfort: 4 | the food could have been better. But overall, a good hotel |
| Hakone Kowakien Hotel | Location: 5 Comfort: 5 | Perfect! We all could have stayed there for 2+ more nights. | |
| Tokyo Dome Hotel | Location: 5 Comfort: 4 | Only downfall was the food, very few options for us. | |
| Sights or Activities | Worthiness of Visit: 4 Meet Your Interests: 5 Too Tight or Too Loose: 4 | We got to see so much and we are ver happy about that. Many of our clients really enjoyed that. The only thing is, we could have seen 1 or 2 less shrines/temples | |
| Meals | 3 | Several of the meals were not well received by the group. Additionally, the first few days the food we received for most of the restaurants were cold. For future tours, it would be better to include more Western-style Japanese dishes to suit the group’s preferences. | |
| Any Other Aspect | |||
| Overall Score of the Whole Package | 5 | We were very pleased with working with Novaland, thank you for your professionalism, thoroughness, and a great package. | |
Dear Lorraine,
How are you ?
Just wanted to give you a follow up from those clients that I met once they came back from their trip to Japan.
Overall, they had a wonderful time and really enjoyed discovering Japan. It was well organized; guides were very nice and interesting. They were impressed by their guide in Kanazawa who had extensive knowledge on Japanese garden. They really enjoyed it!
Their guide in Kyoto was extremely kind and helpful to them, they felt they were taken care very nicely.
The only thing they did not enjoyed as much as the rest was Tokyo. They found it too similar to New York and too crowded (nothing we could do about it really). And they said they would have liked to visit more cultural places with their guide (more temples and old buildings) instead of places like the palace, where they felt they just walk in a nice garden but nothing special to it. It’s good feedback here, I think, depending on the age of clients walking too much in big space (even if interesting) might be of less interest than going to a temple or visiting old buildings, if that make sense to you. Finally, they liked all hotels, so nothing to report on this side. They came back tired from this intense trip but were delighted to have been able to visit the country.
A big thank you to you and a big shout out to the guides who made their stay so great!
Best regards,
Agathe
Thanks Grace i really appreciate your service. Do you do tours in Singapore? I would like to book one more tour from you.
