NLT-181110-WJ105311 [Jan 23, 2019,  from America]

NLT-181109-NJ105924 [Nov 9, 2018]
Good evening, Nick! Just want to say thank u for our trip! Erico was very good, gracious, enthusiastic, patient and considerate! The driver also drove well. Everybody had a great day. 


Sad to say our 2 colleagues didnt make it as they couldn't find their way out of Hakata station. We waited for them for 30 minutes. They regret that they didn"t think of taking a taxi!


More power to Novaland!


Regards,
Nanette
NLT-181109-EJ96164 [Jan 23, 2019,  from America]
Hello Emma,

We want to thank you and Sam for such a great tour.  He was super friendly, and very knowledgeable.  He also spoke excellent English and we are thankful.  Everyone really enjoyed spending the day with Sam and learning all about Tokyo.  We really enjoyed the lunch experience and appreciate Sam's patience with us, shopping. (smile)  
We would definitely recommend Novaland Tours and Sam to anyone.  We hope you have a wonderful Holiday Season with your family and friends.

Attached is a group photo Sam took of us holding the Novaland sign. :)

April & group
- - - - - - - - - - - - - - - - - - - -

HAVE A GREAT DAY!  


April Frey-MCC, ECC 
Serving USA & Canada

NLT-181106-RJ100990 [Nov 13, 2018,  from Ireland]

Dear Mona. 

Really enjoyedour time in Japan. 

Hotels were verygood and the rooms were big as requested and the beds were perfect for goodsleeps

The tours wereexcellent and the guides were very good. 

All was verygood except drop off point in Hakone which was too far from our hotel. We hadto take a taxi cost Yen 5000. 

Otherwise veryhappy

 

Thanks 

John 


NLT-181105-FJ99783 [Nov 13, 2018]

From WhatsApp:

11/6/2018

Hi Alice!  The tour was okay..looking forward to more sights in takayama Tom :) and the meal was good!  We all loved the beef!


11/8/2018

My daughter even asked him if we can go to the viewpt first and he said no, then after showing us everything, he brought us to the end of the bridge and showed us how to go up to the viewpt, but he didn't tell us that shuttle is closed at 340..but overall, he's a good guide, very friendly and accommodating.

11/13/2018

Angie: Thanks so much Alice, for this wonderful trip we had with you :)
Alice: Dear Angie, thank you so much for your kind word! Hope your family only keep the happy memorys!


NLT-181102-YK105363 [Nov 5, 2018]
Hi ms.helen,
We're having a great time here in korea. Thanks to fred and to you.
NLT-181030-JJ98905 [Nov 7, 2018,  from America]
Hi lily:
Not yet ... we are still in the Philippines .. I I enjoyed the trip... next year , probably March 2019, I am going back to see 
cherry blossom and go to Osaka , Kyoto ..
Thank you very much for your help...


Sincerely

SP




1=poor, 2=fair,3=good, 4=very good5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

 

Tour Guides

Command of English

 5

 

Knowledge of Subjects

 5

 

Ability of Explain

 5

 

Attitude

 5

 

Flexibility

 4

 

Drivers and Cars

 

 

Hotels

Location

 3

 Took taxi all thru out the trip

Comfort

 4

 Not really 

Sights or Activities

Worthiness of Visit

 5

 

Meet Your Interests?

 5

 

Too Tight of Too Loose?

 

 Too tight 

Meals

 4

 

Public Transportation (train, flight, cruise, etc.)

 3

 

Any Other Aspect

 

 




NLT-181028-MJ105080 [Nov 6, 2018]
Yes, we have a great time, thank you
NLT-181027-FJ104432 [Nov 2, 2018]

From WhatsApp:

10/27/2018

Alice: Hi Teoh, this is Alice. How is your tour today? Do you like our driver and the hotel? Have you received the pocket wifi package?

Teoh Guan Hoe: Yes the driver is fine. I have got the pocket wifi package. All is good for today. Thanks for following up. Tour is good so far too.

10/29/2018

Alice: Dear Teoh, have you seen the Mt Aso crater today? And how is your tours of Dazaifu, Yufuin and Beppu? Do you like the hotels in Beppu and Kumamoto?
Teoh Guan Hoe: We really like Aso crater. The tours are fine and up to expectations so far.  The hotel in Beppu is unique as it is really Japanese and Kumamoto hotel is modern. Both are nice. Thanks for checking up.

From Email:

2/11/2018

I just want to write to thank you for the good organization and coordination of the Fukuoka trip for the wife and myself. We had a good holiday and things went well as we expected.


NLT-181026-XK104884 [Nov 2, 2018,  from America]

DearCaroline, I'm back in Abu dhabi.

Thanksfor the wonderful trip.

Thestaff, food, tour agent are all good.

Thankyou!


NLT-181026-XJ103772 [Nov 6, 2018]

Thankyou Caroline,

 

Iappreciate all your help and assistance to us. We enjoyed it

 

Thanking You.

Yogesh



NLT-181025-WJ99959 [Jan 23, 2019]

NLT-181023-XJ103297 [Nov 20, 2018]

Hi caroline, will be leaving from narra now! Everythings fine! 

Japanis nice, lots of food! 

Thankyou!


NLT-181023-QJ102882 [Oct 29, 2018]
[23:40, 2018年10月27日] Amit qj102882: Our guide was too good.. 5/5..
We r all v satisfied by yr arrangements.


Tomorrow we plan to go to gotemba factory outlet that's cheaper  shopping place and spent whole day there.
[23:49, 2018年10月27日] James Novaland Tours: Thanks for ur feedback
[23:50, 2018年10月27日] James Novaland Tours: I will let the tour guide no about ur comments, he will love to hear it
[23:52, 2018年10月27日] James Novaland Tours: Sure, there is direct bus transport from shinjuku station to gotambe outlets
[23:53, 2018年10月27日] Amit qj102882: We really had v nice time with him..
He was a v knowledgeable person indeed
Most senior in age amongst us but v v fit and agile yet an icon of Japanese modesty 
Highly recommended!
NLT-181023-NK103983 [Nov 6, 2018,  from America]
We recently went on a Windstar cruise in Asia with a two night stop in Busan, South Korea. We pre-booked a full day tour with Novaland Tours to visit Gyeongju. From the planning stages, Nick from Novaland Tours communicated thoroughly with our itinerary and answered any and all questions very promptly. Our private guide AND driver was Mr. BK. He met us at the passenger cruise terminal promptly and we piled in his nice comfortable car. BK spoke excellent English and was very personable. We had a full day itinerary planned. Our first stop was to visit the Gyeongju National Museum. We were amazed how old the artifacts were in the displays. From there, we headed to the Gyeongju Donggung Palace & Wolji Pond. BK pointed out the history of the Silla dynasty and the significance of the Palace. We then visited the Daereungwon Tomb Complex and nearby Cheomseongdae Observatory. The tombs were recently discovered not too long ago by farmers. One of the tombs is available to view inside to see how it was constructed. There is also a replica display of the buried treasures. BK then took us out for a delicious traditional Korean lunch with a variety of foods to sample. We then ventured to the Bulguksa Temple, which again is a beautiful example of the buddhist art during the Silla dynasty. And to complete the day, we finished by touring Seokguram Grotto which houses an incredible carved statue of Buddha. Before we headed back to Busan, BK was kind enough to take us to a local artist village nearby to do some last minute shopping. We of course found some beautiful ceramic vases handcrafted there. BK suggested we bargain with the prices and he kindly translated on our behalf. The local shop packed our pieces for us with lots of care. Then BK drove us back to Busan and dropped us off at the ship . It was an wonderful tour. BK is an excellent guide for Gyeongju. He is knowledgeable, courteous, and wants to insure the tour meets to your satisfaction. There is no doubt if we should ever return to Korea, we would contact Novaland Tours again.
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