Hi Whitney,
See the filled form below.
Khai
1=poor, 2=fair,3=good, 4=very good5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 |
| |
Tour Guides | Command of English | 5 | Takae Suzuki is an excellent tour guide. She is passion about her job. She communicates well with the driver and the rest of us. Everyone is extremely happy with her service.
|
Knowledge of Subjects | 5 | ||
Ability to Explain | 5 | ||
Attitude | 5 | ||
Flexibility | 5 | ||
Drivers and Cars | 5 | Van a bit small for the number of luggage we have. Driver surprisingly can speak some English. He is very polite. | |
Hotels | Location | 5 |
|
Comfort | 5 |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 5 |
| |
Meals | 5 |
| |
Public Transportation (train, flight, cruise, etc.) | n/a |
| |
Any Other Aspect |
| It was great to have pocket wi fi | |
Overall Score of the Whole Package | 5 |
| |
I can't say enough good things about Whitney. She always responded to us right away with extremely detailed answers. She also checked in with us during the trip to make sure we were happy and continues to communicate with us - sending us pictures that our guides took of us during our tours.
Novaland Tours has expertise all over the world. Whenever and wherever we decide to go next, Whitney at Novaland Tours will be our first call!
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 |
| |
Tour Guides | Command of English | 4 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars | 5 |
| |
Hotels | Location | 5 |
|
Comfort | 5 |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? |
| just about right | |
Meals | 5 |
| |
Public Transportation (train, flight, cruise, etc.) | 5 |
| |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 5 |
| |
Dec 2022
Novaland was the right choice from the minute we started planning. Starting with the planning with Kate and meeting the best duo Amin & Ahmed in Egypt for a group of eleven. This trip was customized to our needs and flexible on excursion changes and other add on without any hassles. Highly recommend them to anyone looking to discover Egypt based on your interest and not be subjected to a large bus with a stringent schedule. We got to see exactly what we wanted and have downtime with family and friends every day. We realized that some of the things we wanted to do with the time we had may have been over-ambitious, so we were able to change a few items once we got there. Both Amen and Ahmed spoke very good English and were professional and fun. Another plus was that we had cold water, Wi-Fi and a great driver for our trip. Kate checked on us regularly to see if the planned vacation was going well and if she can help with anything else.
It was a wonderful 10 days spent traveling to Egypt. Thanks for this remarkable and memorable experience you helped us to get. Our family is extremely happy and I am happy especially with your patience and making all the changes I requested for. Infact we want to use Novoland go forward for our vacations. Thanks again.
Attached is the survey, I made a comment on this which is to improve and no offense to anyone or anything. Please review and let me know what you think and if you have any questions.
Thanks
Sri
It was a great trip to Brazil/Argentina and very well planned. Left is stress free with all the planning
Hi Helen,
Thank you so much for all your work. You have been superb.
I expect we'll be back in touch. We'd love to go to South Korea and Japan one day!
Thank you again
Dominic
Dear Cindy,
I filled in the list below, thanks for your assistance this trip!
Regards,
Garion
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 4 |
| |
Tour Guides | Command of English | 2 |
|
Knowledge of Subjects | 3 |
| |
Ability of Explain | 2 |
| |
Attitude | 4 |
| |
Flexibility | 4 |
| |
Drivers and Cars | 5 |
| |
Hotels | Location | - |
|
Comfort | - |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 4 |
| |
Too Tight or Too Loose? | Fine |
| |
Meals | 4 |
| |
Public Transportation (train, flight, cruise, etc.) | - |
| |
Any Other Aspect | - |
| |
Overall Score of the Whole Package | 4 |
| |
Hihi Cindy,
Blessed evening!
Thanks and we had a wonderful time in Hokkaido!
As requested, see below on the feedback.
Have a Great 2023 ahead!
Cheers!
Vincent
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant |
|
| |
Tour Guides | Command of English | 4 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 4 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars | 4 |
| |
Sights or Activities | Worthiness of Visit | 4 |
|
Meet Your Interests? | 4 |
| |
Too Tight or Too Loose? | 4 |
| |
Meals | 4 |
| |
Public Transportation (train, flight, cruise, etc.) | NA |
| |
Any Other Aspect | NA |
| |
Overall Score of the Whole Package | 4 |
| |
A huge huge thanks to you and your team for helping me plan this wonderful trip.
Everything was just perfect.
The Hotel Check ins were so smooth. I did not have an issue anywhere.
All the SIC tours went on without a glitch.
This Trip has been totally amazing for me. All thanks to you.
Thank you so much for making this a memorable trip for me and something that I will always cherish.
As always, I am very impressed with the Service of Novaland Tours.
Thank you so much for your constant support.
